The checklist
The vacancy-ready sheet, line by line.
Every unit gets the same pages. A line is ticked when it is done, and the crew lead signs the page. Anything that cannot be ticked is written on the note instead.
Kitchen
Range top, oven door and hood wiped
Oven interior (add-on: scrubbed)
Fridge inside and out, shelves out
Every cabinet and drawer opened and wiped inside
Sink, faucet and drain cleared
Counters and backsplash
Dishwasher door and filter, if there is one
Floor swept, then mopped
Bath
Tub, shower and glass descaled
Toilet, base, behind and under the seat
Vanity, sink and mirror
Fan cover wiped
Towel bars and fixtures
Medicine cabinet empty and wiped
Floor and grout lines
Drains cleared of hair
Bedrooms and living rooms
Closet shelves, rods and floor
Doors, frames and knobs
Switch plates and outlet covers
Windows, sills and tracks
Baseboards and vents
Ceiling fans and light covers
Walls spot-cleaned where paint allows
Floors vacuumed, then mopped
Whole unit
Entry, hall and stairs
Utility closet and water-heater floor
Balcony or patio, swept
Trash out of the unit's bins
Every light switched on to find dead bulbs
Smoke detector noted, not tested
A photo of every room from the doorway
Key logged back, time written down
Sign-off
Crew lead signs each page
Damage found, listed with photos
Missing or cracked items listed
Anything for a contractor, listed
Quality lead checks the photo set
Sheet and photos sent as one link
Sign-off
Signed page by page.
A sheet that nobody signs is a list. The crew lead signs each page when the room is done, and the quality lead checks the photo set against it before it leaves the office. If a line was missed, the policy page says how we return for it.
One sheet per unit, kept in its folder
Anything not ticked is explained on the note
Damage and dirt are listed apart
Not on the sheet
What the sheet leaves out.
Some jobs are not cleaning, and a sheet that claimed them would be wrong.
Repairs and paint
Holes, scuffs that need paint, a door off its track. They go on the note.
Mold, biohazard, hoarding
These need a specialist and we do not take them on.
Carpet extraction
We vacuum. A carpet company extracts; the note says when a carpet needs one.
Smoke detectors
We note whether one is present and chirping. We do not test or replace them.
Ready when the unit is empty
Send the vacating list.
Tell us the units, the move-out dates and where the keys are. We reply with a written slot for each, in the order the units empty.