Unit turnover clean
The clean between one tenant and the next.
An empty unit taken back to the sheet: every room cleaned, every cabinet and drawer opened and wiped, the floors done last, and a photo of every room to prove it.
What the clean covers
Kitchen, bath and every room
Cabinets and drawers wiped inside
Floors vacuumed and mopped
Photo set and a signed sheet
The checklist
On the sheet, room by room.
The same four pages for every unit. The crew lead signs each one.
Kitchen
Range, hood, fridge and every surface, wiped inside and out.
Range top, oven door and hood
Fridge inside and out
Cabinets and drawers, inside
Sink, faucet and counters
Bath
Everything wet, descaled and wiped to the corners.
Tub, shower and glass
Toilet, base and behind it
Vanity, mirror and sink
Floor and grout lines wiped
Bedrooms and living
Every room the same four checks.
Closets, shelves and rods
Doors, knobs and switch plates
Windows, sills and tracks
Baseboards and vents
Whole unit
The last pass, and the proof.
Ceiling fans and light covers
Entry, hall and stairs
Floors vacuumed, then mopped
A photo of every room
Boundaries
What is extra, and what is not part of the job.
Extra, quoted before we start
Inside of an oven that needs a deep scrub
Fridge defrost
Blinds and screens
Trash beyond the unit's own bins
Not part of the job
Mold, biohazard or hoarding
Repairs, patching and paint
Carpet extraction, which is a carpet company's job
Work that needs more than a step ladder
A visit, in order
How the visit goes.
- 01
Step 1: Walk-through
The crew lead opens every door, cabinet and drawer, and photographs damage before anything is cleaned.
- 02
Step 2: The clean
Top to bottom, kitchen and bath first, floors last.
- 03
Step 3: Sign-off
The lead goes over the sheet, signs each page, and photographs each room from the doorway.
- 04
Step 4: Photo set and note
You get the folder link and a short note on what needs a contractor.
What we need from you
Before the crew arrives.
The key
Tell us where it is: a lockbox, your office or a tag board. The lead logs the time it comes out and the time it goes back.
Power and water on
Lights and water on during the clean, and the thermostat set so the crew can work. If the utilities are off, we call before we leave.
What the tenant left
Anything left behind stays where it is until you tell us in writing what to do with it. We do not decide what is trash.
Questions
Questions about this clean
How long does a turn take?
A studio or one-bedroom is a short slot for a crew of two; larger units take longer. The written slot gives the window for your unit.
What if the unit is left in poor condition?
Then it is a make-ready clean, quoted in writing with the photo, before the crew starts. We do not bill the difference afterward.
Do you clean the carpet?
We vacuum it. We do not extract carpet; if it needs a carpet company, the note says so.
Ready when the unit is empty
Send the vacating list.
Tell us the units, the move-out dates and where the keys are. We reply with a written slot for each, in the order the units empty.