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Monday – Friday: 7 a.m. – 6 p.m. · Saturday: 8 a.m. – 2 p.m. · Sunday: ClosedMonday – Friday: 7 a.m. – 6 p.m.(816) 555-0103

Kansas City, Missouri

Make-ready deep clean

For the unit that was lived in hard.

More hours and a two-person crew for a unit left with build-up. It is quoted in writing from a photo before the slot is booked, and it gets the same sheet and the same photo set as a turn.

What the clean covers

  • Oven, tub and tile build-up worked off

  • Inside of fridge, cabinets and vents

  • Walls spot-cleaned where the paint allows

  • Quoted in writing before the crew starts

Gloved hand wiping the black grates of a white gas stovetop with a green cloth

The checklist

On the sheet, room by room.

The same four pages for every unit. The crew lead signs each one.

  • Kitchen

    The kitchen is where a long tenancy shows.

    • Oven interior and racks scrubbed

    • Hood filter and grease on the backsplash

    • Cabinet fronts, handles and shelves

    • Fridge cleaned, defrosted if needed

  • Bath

    Soap scum and hard water worked off.

    • Tile, tub and glass descaled

    • Grout lines scrubbed

    • Fan cover and vent wiped

    • Toilet, base and behind it

  • Bedrooms and living

    Marks and tracks that a turn leaves alone.

    • Wall marks spot-cleaned

    • Window tracks and screens

    • Closet shelves and rods

    • Vent covers and baseboards

  • Whole unit

    The same close-out as a turn.

    • Light fixtures and ceiling fans

    • Doors and frames wiped

    • Hard floors scrubbed, not just mopped

    • A photo of every room

Boundaries

What is extra, and what is not part of the job.

  • Extra, quoted before we start

    • Odor from smoke or pets, which sometimes needs a specialist

    • Inside of a fridge that is not working

    • Blinds and screens

    • Trash beyond the unit's own bins

  • Not part of the job

    • Mold, biohazard or hoarding

    • Repairs, patching and paint

    • Replacing carpet or flooring

    • Work that needs more than a step ladder

A visit, in order

How the visit goes.

  1. 01

    Step 1: Photo and quote

    You send photos or we walk the unit; the quote is written before the slot is booked.

  2. 02

    Step 2: Walk-through

    The lead photographs damage before the clean starts.

  3. 03

    Step 3: The clean

    Two people, the sheet in hand, build-up first.

  4. 04

    Step 4: Sign-off and photo set

    Each page signed, each room photographed, a note on what is left for a contractor.

What we need from you

Before the crew arrives.

  • The key

    Tell us where it is: a lockbox, your office or a tag board. The lead logs the time it comes out and the time it goes back.

  • Power and water on

    Lights and water on during the clean, and the thermostat set so the crew can work. If the utilities are off, we call before we leave.

  • What the tenant left

    Anything left behind stays where it is until you tell us in writing what to do with it. We do not decide what is trash.

Questions

Questions about this clean

How do you decide a unit is a make-ready and not a turn?

From the photo or the first look: heavy grease, hard-water build-up, or years of dust in the vents. The quote says which, and why.

Can I see the quote before the crew starts?

Yes. We do not start a make-ready clean until the written quote is accepted.

Will it look new?

It will be clean. Stains in a tub, scratches in a floor and worn counters are damage, and they go on the note for a contractor.

Ready when the unit is empty

Send the vacating list.

Tell us the units, the move-out dates and where the keys are. We reply with a written slot for each, in the order the units empty.